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Lowongan Kerja PT Grand Indonesia

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Lowongan Kerja PT Grand Indonesia

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PT Grand Indonesia adalah perusahaan swasta dan anak perusahaan dari Djarum Group, yang mengelola empat unit bisnis antara lain: Grand Indonesia Shopping Mall, Hotel Indonesia Kempinski, Kempinski Private Resediences dan Menara BCA. Lowongan Kerja PT Grand Indonesia. 

Grand Indonesia adalah Mall premium sukses yang menawarkan pengalaman belanja Internasional dan berbagai pilihan fashion, restoran, dan hiburan. Grand Indonesia terdiri dari East Mall dan West Mall yang dihubungkan oleh Skybridge dengan luas total 263.226 m2 dan ± 140.000 m2 area yang dapat disewakan.

Terletak di tengah kota yang paling terkenal dan bergengsi di Jakarta Pusat, Bundaran HI, Grand Indonesia adalah pengembangan terintegrasi yang terdiri dari Mall Grand Indonesia, Menara BCA, Hotel Indonesia Kempinski Jakarta dan Kempinski Private Residences.

West Mall dibuka untuk umum pada bulan April 2007 dan diikuti oleh East Mall pada bulan Agustus 2007. Grand Indonesia mempunyai semua merek favorit dengan anchor tenant Seibu Department Store, CGV* Cinemas dan Central Dept. Store dari Thailand. Ada beberapa mini anchor seperti Alun-Alun Indonesia, Ace Hardware, Cotton On, H&M, Gramedia, Uniqlo, Victoria’s Secret dan Zara. Banyak dari mini anchor kami juga merupakan toko utama dari merek tersebut. Ada beberapa brand fashion dan lifestyle internasional ternama lainnya untuk segala usia di Grand Indonesia seperti Pull & Bear, Levi’s, Mothercare, ELC, Justice, Dr. Marten., Nike, Adidas, dll.

Lowongan Kerja PT Grand Indonesia

Saat ini PT Grand Indonesia memberikan kesempatan lowongan kerja untuk dapat bergabung bersama dengan posisi sebagai berikut:


1. Customer Service Officer

Qualifications :

  • Have 1-2 years of experience in hospitality industry
  • A service and people-oriented person
  • Able to communicate in English both spoken and written
  • Technology friendly
  • Well-groomed
  • Pleasant personality

Job Description :

  • Greet & assist customers
  • Maintain a positive & professional attitude toward customers
  • Handle complaint, provide appropriate & quick solution
  • Administer G CARD transactions
  • In charge of creating reports to Customer Service Supervisor
  • Ensure the facilities are running well for customer convenience

2. Supervisor Customer Service

Qualifications :

  • Diploma degree (D3) from any major
  • Have a minimum of 2 years of working experience as a Supervisor especially in the hospitality industry
  • Customer service oriented
  • Able to handle customer complaint
  • Excellent in English both written and spoken
  • Proficiency in computer skills (word, excel and powerpoint)
  • Have a pleasant personality and well-groomed
  • Have good leadership skills, interpersonal skills and be able to conduct training

Job Description :

  • Monitoring Customer Service team’s work
  • Perform loyalty program activities, survey activities, update the loyalty program database and provide analysis of key customer data insight
  • Ensure the Grand Indonesia Mobile App is always up-to-date with all recent loyalty program activities
  • Ensure both complaints and Lost & Found to be handled properly according to the Departement standard and regularly report to Customer Service Coordinator
  • Manage the staff’s daily schedule and ensure they are on their schedule

3. Concierge Officer

Qualifications :

  • Diploma (D3) or Bachelor Degree from any major
  • Understanding the essential of hospitality standards
  • Fluent in English, both verbal and written
  • Able to speak other international language
  • Responsible, reliable and possess a professional presentation
  • Outstanding customer services skill is required
  • Technology Savvy

Job Description :

  • Build and maintain good relationship with customers
  • Provide excellent service to customers
  • Monitor and ensure all public facilities are running well as standard
  • Monitor the execution of Grand Indonesia tenant’s promotional programa and activities

Baca Juga Lowongan Kerja Lulusan SMA/SMK Lainnya


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